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How do I know you are a genuine and reputable seller?
Do I need to register with eCrater to purchase from your store
How do I find out the shipping cost of an item to my address
When will my order be shipped?
Will I be notified when my order has been shipped?
Where do the items ship from?
You are located in Ireland so why are all prices shown in US Dollers or UK Pounds
I am ordering from Europe do I still have to pay in US dollars or UK Pounds
You have one negative feedback on eCrater should I be worried by this


How do I know you are a genuine and reputable seller?
Check out the link below, I have been selling on Ebay since early 2009 and have over 100 feedback comments which you can look at, take a look also at the "feedback left for others" section where you will see many more sales where the buyer did not leave any feedback, eCrater customers will receive the same quality products and level of service-------- Copy and Paste this link-------- http://feedback.ebay.ie/ws/eBayISAPI.dll?ViewFeedback2&userid=bike-on-road&&sspagename=VIP:feedback&ftab=FeedbackAsSeller

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Do I need to register with eCrater to purchase from your store
No, you do not need to register, when you see something you wish to purchase just click the Buy Now button on the product description page and follow the steps, alternatively,if you wish to pay in Euro contact me stating that you wish to do so and I will send a Paypal invoice, you can then pay directly through this,the item will then be dispatched as normal, its as simple as that

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How do I find out the shipping cost of an item to my address
Follow these steps if you are interested in purchasing a single item 1 - Click on the Buy Now button on the product description page 2 - Click on Proceed to Checkout 3 - Fill out the form which appears on your screen make sure the details are accurate 4 - Click on Proceed to Checkout 5 - In the bottom drop down menu titled "Shipping Method" an amount will appear in brackets, this is the shipping cost of the item to you. PLEASE NOTE You have not purchased any item or sent me any information by following the above steps If you wish to purchase more than one item contact me for a combined shipping cost, do not use the above method to calculate shipping as the amount shown will be to high

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When will my order be shipped?
Orders are shipped no later than 5 business days after payment is received. Special orders may take slightly longer

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Will I be notified when my order has been shipped?
Yes, following a purchase you will receive an acknowledgment, you will be contacted again when the item has been sent

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Where do the items ship from?
All items on the site ship from my premises in Ireland

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You are located in Ireland so why are all prices shown in US Dollers or UK Pounds
This is a requirement of the web site. I show the Euro price for each item in the product description page. You are also welcome to contact me for confirmation of the Euro price and the shipping cost for any item before you purchase it.

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I am ordering from Europe do I still have to pay in US dollars or UK Pounds
No, you can pay in Euro, click the Buy Now button and fill in the required information, click the Place Order button, after placing your order and before making payment contact me stating you wish to pay in Euro. I will then send a Paypal invoice for the Euro amount inc postage. You can then pay directly through this invoice as normal. Once payment is received the item will then be shipped

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You have one negative feedback on eCrater should I be worried by this
Absolutely not. The customer in question failed to obtain a shipping cost before purchasing, despite being instructed to do so in the item description page. He then expected this item to be shipped to his location free of charge even though the actual shipping cost was $130.00 When informed of the shipping cost his reaction was to leave negative feedback, even though he was allowed to cancel the order and had the full purchase price refunded

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Last Updated: 21 Oct 2016 12:05:11 PDT home  |  about  |  terms  |  contact
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